Become your subscriber's best friend
Leverage customer-based management to improve migration to new tariffs
Loyalty & retention
Customer satisfaction and retention is the underlying goal for mobile businesses. A happy customer that buys repeatedly from you and perhaps even acts as a reference or ambassador on your behalf is invaluable. But how do you effectively monitor or stimulate this behaviour?
While there are a number of traditional methods to reward and retain customers, new technology is providing a number of innovative formats. Mobile applications and even web compliant websites can be a powerful way of monitoring and rewarding loyal customers. With customer-based management, we can push highly targeted specials or promotions to regional customers based on their location or buying patterns, and ease migration to new tariffs.